Terms of Service
Last Updated: June 2026
Welcome to Vellora Atelier. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before placing an order.
1. General
Vellora Atelier provides books, journals, and educational products for personal use. By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.
We reserve the right to refuse service to anyone for any reason at any time.
2. Products & Pricing
We strive to display our products, descriptions, and pricing as accurately as possible. However, we reserve the right to correct errors, inaccuracies, or omissions without prior notice.
Prices are subject to change without notice.
3. Orders
Once an order is placed, you will receive an order confirmation email.
We reserve the right to cancel or refuse any order suspected of fraud, unauthorized activity, or abuse of our policies.
4. Shipping & Delivery
Processing times and shipping estimates are provided for reference only and may vary due to holidays, customs processing, carrier delays, or unforeseen circumstances.
Vellora Atelier is not responsible for delays caused by shipping carriers or customs authorities after an order has been dispatched.
5. Returns & Refunds
Please refer to our Refund Policy for full details regarding returns, replacements, and refunds.
If your order arrives damaged or incorrect, please contact us within 7 days of delivery with supporting photos.
6. Intellectual Property
All content on this website, including text, graphics, logos, images, product descriptions, and designs, is the property of Vellora Atelier and may not be copied, reproduced, or distributed without written permission.
7. Limitation of Liability
Vellora Atelier shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.
Our total liability shall not exceed the amount paid for the product purchased.
8. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect and use your information.
9. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of the website constitutes acceptance of any changes.
10. Contact us
If you have any questions regarding these Terms of Service, please contact us through our website contact form or our official customer support email.
Thank you for choosing Vellora Atelier.