Shipping Policy

Last Updated: June 2026

Thank you for shopping with Vellora Atelier.

We are committed to delivering your order as quickly and safely as possible while ensuring a smooth shopping experience.

Order Processing

All orders are typically processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays will begin processing on the next available business day.

Please note that processing times may be extended during peak seasons or promotional periods.

Shipping Methods

We offer different shipping methods depending on the bundle selected:

• 📦 Bundle 1 & Bundle 2: Include Free Standard Shipping.
• 🚀 Bundle 3 & Bundle 4: Include FREE Priority Express Shipping at no additional cost.

Our Priority Express Shipping service is processed with expedited handling and typically arrives faster than our Standard Shipping service. Delivery times may vary depending on your destination, customs clearance, and local carrier operations.

Standard Shipping Delivery Times

Estimated delivery times for our Standard Shipping service are as follows:

• 🇺🇸 United States: 8–15 calendar days
• 🇦🇺 Australia: 7–12 business days
• 🇬🇧 United Kingdom: 6–10 business days
• 🇨🇦 Canada: 6–10 business days

Express Shipping is typically faster than our Standard Shipping service, although exact delivery times may vary depending on your destination, customs processing, and local carrier operations. Available shipping options will be displayed at checkout where applicable.

Please note that these delivery estimates do not include order processing time and may vary due to customs clearance, weather conditions, carrier delays, or other unforeseen circumstances.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.

Please allow 24–72 hours for tracking updates to appear after your package has been shipped.

Shipping Delays

While we work closely with our logistics partners to ensure timely delivery, occasional delays may occur due to factors beyond our control, including customs inspections, severe weather, peak holiday seasons, or carrier disruptions.

We sincerely appreciate your patience and understanding should any delays arise.

Incorrect Shipping Information

Customers are responsible for ensuring that all shipping information provided at checkout is accurate and complete.

Vellora Atelier is not responsible for orders shipped to an incorrect address provided by the customer.

Lost or Damaged Shipments

If your order is lost in transit or arrives damaged, please contact us within 7 days of the expected delivery date so our team can investigate and provide an appropriate resolution.

Contact Us

If you have any questions regarding shipping, delivery times, or your order status, please contact our customer support team via our Contact Us page.

Thank you for choosing Vellora Atelier.